If you want to redirect your queries according to the previous Returns Dispute Form, please take note of the following. To log a ticket for support queries with your compiled images and documentation, please
Use this form and always set the Merchant Type to Seller, then follow this guide:
Seller Query Type: Sales, Orders and Returns > Dispute a Return.
Simply select the most relevant subquery, attach your images and additional information and then submit your ticket. For more information on compiling a comprehensive dispute, please see this article.