Assessing the New Contact Form for Previous Returns Dispute Form Users

If you want to redirect your queries according to the previous Returns Dispute Form, please take note of the following. To log a ticket for support queries with your compiled images and documentation, please 

Use this form  and always set the Merchant Type to Seller, then follow this guide:

Seller Query Type: Sales, Orders and Returns > Dispute a Return. 

Simply select the most relevant subquery, attach your images and additional information and then submit your ticket. For more information on compiling a comprehensive dispute, please see this article.