Products listed on the site will indicate the following:
In Stock (JHB & CPT)
Shipped within e.g (5 to 7 days)
In Stock items are products currently in our DC’s and are available for immediate shipping to our customers, providing them with various delivery options which include same-day delivery or collection at one of our 25 pick up points based on the delivery address.
In CS Portal, when clicking on the arrow on the order item line- you will see current stock available. Order type refers to current stock quantities.
Shipped within … is referred to as Lead time products. These are products which will be shipped from our suppliers or sellers within a specified time frame.
The different lead times are as follows:-
- 1 to 2 days
- 2 to 3 days
- 3 to 4 days
- 3 to 5 days
- 4 to 5 days
- 4 to 6 days
- 5 to 7 days
- 6 to 7 days
- 7 to 9 days
- 7 to 10 days
- 10 to 12 days
- 12 to 14 days
- 35 to 37 days
These are subject to change based on the supplier, however, will be visible to you on the Website as well as in CS Portal.
Please note: Lead times are delivery times to the DC only and do not include actual delivery time to the customer.
When clicking on When do I get it? It provides the customer with estimated delivery times to our DC.
After the order has been placed, a new purchase order will be placed with the supplier/ seller and the order item status will change to Order from supplier- see below in CS Portal.
Current Stock indicate stock quantities at the supplier/seller.
Current Lead time indicate the shipping time to DC.