If a customer chooses “Deliver my order”, the address book will appear.
A customer can select “Add Delivery Address” or “Delete/Edit”.
After the first successful delivery on our new checkout – we will default to the last used address for convenience and ease of use.
This can be used to help troubleshoot and assist a customer through a successful order placement.
USEFUL TIP: Open up the customer profile on CS Portal and select “Add Address” so you can simulate the customer action on your side in order to navigate the customer through adding or editing the address.
If the customer fails to complete a mandatory field in the form – an error message will pop up guiding the customer to complete.
Select “Save Address” to validate the address or a pop up of map (closest suburb & town will appear) in order to pin.
By searching for landmarks or familiar streets – the customer can move the Pin to their location.
USEFUL TIP: Use the plus or minus sign to navigate the map ask the customer for familiar streets or landmarks you see to help find and resolve the address search.
It’s important to note the search bar will populate an address Google recognizes –
However Takealot will deliver to the captured address and use the Pin’s coordinates to deliver.
By Selecting “Use Location”, it will save to the customer address book.