Why are product certifications required?
South African law requires certification or a licence when selling and storing certain products, especially those related to safety, human consumption, health, or specific industries. Compliance certification or licensing ensures that products meet specific standards and requirements, guaranteeing the safety and quality of the stored and sold products on takealot.com.
We, therefore, require that you submit relevant certification/license documentation for our records as part of ensuring overall compliance by all merchants on takealot.com.
How can you submit your Certificate or License?
Complete the Seller Support Form to submit your legal certifications and licenses.
These are some common categories that require legal certification/license. This is not an exhaustive list. Please note that it remains the seller's responsibility to obtain and submit any relevant legal documentation or certification as required by South African law and regulatory bodies.
Please see the section after the table regarding Disinfectants, Antiseptics and Germicides.
Products which fall within the classification definition of a medical device according to the Guidelines for Classification of Medical Devices and IVDs; and are intended for medical use or professional use.
|All products which are classified as a medical device, and are allowed for listing on takealot.com must be accompanied by a valid medical device licence issued by SAHPRA.
These products may only be listed if they are classified as a Class A or B device, with the exception of condoms which fall within Class C but are exempt from the rule. Devices classified as Class C and above may not be listed on takealot.com.
All schedule 0 medicines and medical devices including Medical Thermometers
Blood Pressure Monitors and Devices
Mask Certification: N95, KF94 and KN95
|For more information on SAHPRA Licenses and Permits and how to apply for one, click here.
|Foodstuffs, including baby food
|Learn more about the R638 certification here. This website will assist in directing you to the correct facility to obtain yours.
|Products that communicate wirelessly, such as:
|Click here to learn more about the certification and how to obtain it.
Baby car seats, 220v powered products, motorcycle helmets
Large appliances such as:
Small appliances such as:
Audio equipment such as:
Electrical components such as:
|Click here to learn more about the NRCS authorisation and how to obtain it.
Disinfectants, Antiseptics and Germicides
Since there is overlap with regard to the place of use and the control of the disinfectants, antiseptics and germicides, a risk based approach is utilised to identify the appropriate regulatory pathway of these products.
This risk based approach, summarised in Table 1 below, recognises:
- the application surface either as human skin or an inanimate surface;
- the place of use Home Public venues e.g. schools, toilets at train stations, toilets at taxi ranks, restaurants; Health institutions, Health professional consulting rooms, clinics, and Operating room; Burn ward; Intensive Care Unit (ICU); and
- the intended use / claim – anti-bacterial / antiseptic / germicide / disinfectant.
Based on the above table - certification will be required as follows:
- If A/S, A/H, B/S, B/H, C/S then require NRCS.
- If C/H, D/S, D/H then require SAHPRA Medical Device licence
- If any refer to being applied to both, then require NRCS and Medical Device licence
- If D/S is selected, where the product will be used for the last form of sterilization, the product is deemed a Class C Medical Device which may not be listed on takealot.com
Please consult this PDF for the full SAPHRA guidelines: Status of Disinfectants, Antiseptics and Germicides
Attributes to support the above criteria will be added as a listing requirement to allow merchants to appropriately select the place of use and application surface. Look out for attributes called:
- Sanitiser: Place of Use
- Sanitiser: Application Surface
The Compliance Team will only accept new product listings with the required certification. Existing products that do not have valid certificates or licenses will be disabled. The Compliance Team will only re-enable your existing offers once you submit the required relevant documentation.