Seller Knowledge Centre

Welcome to the Seller Knowledge Centre!

• Who can you access the Seller Knowledge & Ticket Centre?
• Setting your password to log in to the Seller Knowledge Centre
• Can't log into the Seller Knowledge Centre?
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• Food and Health Products and their Required Certification Type

Communicating with Takealot Marketplace

• How to use the Seller Contact Form
• How to reactivate Products Disabled for High Returns
• How to report a Technical Issue
• Navigating the Seller Portal for Return Disputes
• How to appeal or overturn Account Suspensions & SLA Metrics (Previously known as Compliance contacts)
• Assessing the New Contact Form for Previous Compliance Form Users

Account & User Management

• What to do after completing Account & User Management

Takealot Brand Programme

• Sign in to view these articles regarding the Takealot Brand Programme

New Catalogue ("Listings") & Edit Requests

• Regulatory Product Certification Required
• What to do once products are added to your account

Offer Management (Selling Price, RRP, My SoH, Status & More)

Bulk Tools & Seller API - Do more in less time!

Promotions and Daily Deals