Returns are logged using the Exchanges & Returns section under your account profile. Simply select the item to be returned, click Return, and complete the online form.
An item can be returned for one of the following reasons based, on our returns policy rules and will be subject to evaluation upon collection:
|
Returns Reason |
Policy Rules Period |
|
Changed your mind |
Within 30 days of delivery or collection |
|
Defective or Damaged on delivery or collection |
Within 7 days of delivery or collection |
|
Defective products |
Within 6 months of delivery or collection or based on warranty period (stipulated on the product page) |
|
Direct warranty (stipulated on product page) |
Within 7 days of delivery or collection; thereafter a return needs to be logged with the supplier directly (stipulated on the product page) |
|
Not what I ordered (description, image or product received) |
Within 7 days of delivery or collection |
|
Exchange (different colour variant or size) |
Within 10 days of delivery or collection based on variants being available |
Comments
0 comments
Article is closed for comments.