Can I make changes to my order after I have placed it?

It is not possible to add or remove items in your order.

On selected orders that have not been shipped from our warehouse, we could make changes to your scheduled delivery date, delivery address, shipping method or assist with an order item cancellation.

On orders that have been shipped, we cannot make these changes but you may find the option to cancel if it is eligible for cancellation. 

Please find out more about how to cancel an order here

Check the status of your order by using the Order Tracking section on your account profile. 

Please reply to the email linked to this article and providing the details of your request based on the selection above, one of our friendly Online Shopping Assistants will action your request for you.