On orders that have not yet shipped out of our warehouse, certain changes may apply.
Check the status of your order by using the Order Tracking section on your account profile.
If the status of your order is Not Yet Shipped, you are able to make the following changes to your order:
- Change your address
- Change shipping option (collect or delivery)
- Cancel an item in your order
By replying to the email linked to this article and providing the details of your request based on the selection above, one of our friendly Online Shopping Assistants will action your request for you.